Shipping-and-Returns

We aim to deliver your order quickly and reliably.

Processing Time: Orders are processed within 1–2 business days.

Delivery Time: 5–10 business days, depending on your location

Shipping Confirmation: A tracking number is emailed once your order ships

Service Area: We currently ship within the USA only

Return Policy

If something isn’t right, we offer a 30-day return window.

Eligibility: Items must be unused and returned in original condition

How to Return: Email us at support@vigess.com with your order number and reason

Return Shipping: Customers are responsible for return shipping unless we made an error

Restocking Fee: No restocking fees on eligible returns

Exchanges: Not available; please return and place a new order if needed